1. phone mail, car phone or beeper accessibility to Burnham salespeople.
    
2. front line contact to resolve any problems.
    
3. a list of items your company has purchased in the past.
    
4. new part number if available and research obsolete parts.
    
5. part numbers, price and availability of product.
    
6. purchase dates and check serial numbers.
    
7. proof of delivery, freight rates or provide tracking information.
    
8. replacement material from missing shipments.

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